Meyer Metamorphose
Delivery & Returns
-All saddles are subject to a flat fee shipping rate of $150. Shipping fees are non-refundable.
-Duties/import fees incurred from shipping saddles across the border are the customer's responsibility, and are non-refundable.
-While we always do our best to ship saddles as soon as possible, please allow up to 10 business days for shipping confirmation. Our inventory is divided between our fitters, so our shipping times may vary depending on fitter schedules. Please contact us if you have questions about estimated dispatch times for your saddle.
-As outlined in our trial policy, all in-stock saddles may be returned within 7 calendar days of delivery. A 3% restocking fee will be deducted from your refund. Please refer to our saddle trial policy for more details.
Saddle Trial Policy
-Length of trial is 7 days.
-Trial length is calculated from the date of delivery plus 7 additional calendar days.
-Please inspect the saddle upon arrival for any damage. Any damage resulting from shipping must be reported immediately to office@commonwealthsaddles.com upon the saddle's arrival with you.
-A signature is required for delivery of a saddle. Please ensure you provide a shipping address where someone will be available to sign for the delivery. You are responsible for providing accurate shipping details. CommonWealth Saddles is not liable for incorrect shipping addresses provided by the consumer.
-If you wish to return the saddle during the trial period, you MUST communicate that the saddle is going to be returned by contacting office@commonwealthsaddles.com. We must receive this communication prior to the end of your 7 day trial period. The saddle must then be in the mail within a timely manner (24 hours maximum). If your trial ends on a weekend, the saddle must be in the mail by the next business day. Please email tracking numbers to office@commonwealthsaddles.com as soon as you have them.
-Return shipping costs are the buyer's responsibility. We highly recommend return shipping with tracking and insurance.
-A 3% restocking fee will be subtracted from your refund.
-A $50 cleaning fee will be subtracted from your refund if the saddle is returned dirty.
-We will not accept saddles that are returned in any other state than that which they were sent away. Any damage to the saddle will void the return policy. We highly suggest you return ship your saddle with insurance and tracking. Any damage to the saddle during a trial or during return shipping will be the customer’s responsibility, and no refund/return will be possible.
-All available, used or consignment saddles are sold as-is and without any warranty on behalf of CommonWealthSaddles. Stock and demo saddles are sold with manufacturer warranties in place. The trial period serves as your opportunity to inspect and test ride the saddle. We encourage you to have a knowledgeable individual look at the saddle and ensure the fit for you and your horse.
*No refunds will be offered as a result of any saddler or trainer inspections made after the trial period has ended. We are not responsible for any suitability or condition issues brought to our attention after the trial period ends. Used saddles are sold AS IS.
Failure to comply with trial policy will result in the immediate and final sale of the saddle.
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Saddle Care Instructions
After each ride, use a clean, damp cloth or sponge to pull sweat and dirt from the leather. If your saddle is excessively dirty, use leather soap to gently cleanse the leather. Remove all soap after cleaning, and let dry thoroughly before greasing and/or oiling.
To prevent salt damage caused by sweat, leather products should be re-hydrated once a month with a leather balm or grease.
We recommend storing your saddle under a cover, in a low humidity environment out of the sun and away from any direct heat sources. Always ensure that your saddle is clean and dry before storing.